Reroof America, being licensed in Arizona since 2000, was ready when the storms hit. Some thoughts...
- We rapidly increased our Service Consultant force to meet the demand. Since we have numerous offices from around the country, we were able to offer some of our Service Consultants, who work in northern markets (and typically do not work during the winter months) an opportunity. Our Service Consultants are independent sales contractors... so we do not direct them or "deploy" them anywhere... however, many of them jumped at the opportunity to help the people of Arizona.
- Some Service Consultants didn't stick around long as they couldn't quite adapt to joining the Arizona Roofing - Reroof America team. Nevertheless, we had quite a staff and a great time helping our Phoenix area friends.
- We started roofing the new storm work soon after the storm hit. In some cased it to the insurance adjusters a little while to get out there... but for the most part we roofed everyone in a timely manner (there were some exceptions... but most of them were out of our control).
- As we expected... in January... all of the storm chasers came in. We saw the number of roofing contractors increase exponentially. Thanks to the Arizona Registrar of Contractors, these stormchasers couldn't sit for the exam for at least 45 days. Since the storm hit on October, most of them didn't get set up until late December or January.
- We did hear some stories of roof scams by some of these storm chasers. Most of the scams happened when unsuspecting homeowners paid money up front... rather than waiting until their job was complete and they were 100% satisfied. Reroof America NEVER asks for any money until our customer's jobs is complete.
- Many homeowners upgraded their roofs from 20-year three tabs to lifetime laminated shingles. This added to the drive up appeal and property value of these homes.
- All of our customers with flat roofs who had spray foam roofs... go a treat as we use one of the best spray foam crews (our sub contractor) in the valley area. We are really proud of our foam jobs.
- We had the opportunity to roof a few commercial projects and some multi family projects as well... these are not easy projects as it takes quite a bit of coordination and communication.
- Over the summer... many of our Service Consultants (independent sales contractors) and labor subcontractors went back north to their homes... No worries though... our key personal and local employees and local subcontractors were (are) still there in Glendale... servicing the entire valley.
